Operations Admin II: Frontline Ops & Data Entry

FedEx; Sioux Falls (SD); On-site; USD 24,000 - 37,000; Full time

Job summary

FedEx in Sioux Falls is seeking a detail-oriented administrative professional to perform clerical and customer service duties across hub and station operations. You will handle data entry, records management, and timely resolution of customer inquiries, contributing to efficient delivery flows.

Role includes QA/loss prevention support, report compilation, and maintaining accurate documentation. The position requires strong basic office skills and the ability to multitask in a fast-paced

Qualifications

• Requires High School Diploma or GED.
• Clerical/data entry experience and customer service skills.
• Proficient in Microsoft Office and web-based applications.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter and verify data in systems to support operations and customer service.
• Compile data and prepare reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and records management tasks.
• Support loss prevention and quality assurance processes.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx in Sioux Falls is seeking a detail-oriented administrative professional to perform clerical and customer service duties across hub and station operations. You will handle data entry, records management, and timely resolution of customer inquiries, contributing to efficient delivery flows.

Role includes QA/loss prevention support, report compilation, and maintaining accurate documentation. The position requires strong basic office skills and the ability to multitask in a fast-paced