Operations Admin II — Fast-Paced DC Support & Data Champion

FedEx; Omaha (NE); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

FedEx in Omaha, NE seeks an organized administrative clerk to provide essential clerical support across hub and station operations. You will assist with data entry, reporting, and customer inquiries, ensuring efficient processing and timely communication with management.

The role emphasizes accuracy, multi-tasking, and adherence to procedures while supporting loss prevention and quality assurance initiatives in a fast-paced environment.

Qualifikationen

• Two (2) years customer service, clerical or related experience required
• Experience in dock operations environment or distribution center setting preferred
• General business skills such as typing, data entry, and use of phone, copier, and fax

Aufgaben

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls)
• Reviews, researches and/or enters data in various systems to support the function area
• Compiles data and provides regular and adhoc reports to management
• Serves as frontline customer service to receive, solve and/or elevate inquiries
• Assists management with audit activity by retrieving data/files for review
• Supports timely delivery and loss prevention by performing address searches and ensuring packages are in good condition
• Prioritizes workflow to maximize same-day resolution and delivery
• Ensures all packages have correct scan statuses and handles damaged items per policy

Kenntnisse

Typing/data entry

Phone etiquette

Time management

Multitasking

Attention to detail

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Jobbeschreibung

FedEx in Omaha, NE seeks an organized administrative clerk to provide essential clerical support across hub and station operations. You will assist with data entry, reporting, and customer inquiries, ensuring efficient processing and timely communication with management.

The role emphasizes accuracy, multi-tasking, and adherence to procedures while supporting loss prevention and quality assurance initiatives in a fast-paced environment.