Operations Admin II: Data, Records & Customer Service

Federal Express Corporation; Santa Fe Springs (CA); Sur place; USD 26 000 - 32 000; Temps partiel

Résumé du poste

Federal Express Corporation in California is seeking a part-time Clerical/Administrative Associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. This role handles damaged and misaddressed packages and serves as the customer's first line of contact for a variety of issues.

Responsibilities include data entry and reporting, assisting with audits, and maintaining records.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry, and use of phone, copier, and fax are required.
• Proficient in Microsoft Office and web-based applications.

Responsabilités

• Provide clerical support to management and operations tasks such as photocopying, filing, faxing, emailing and answering calls.
• Review, research and enter data in systems to support the functional area.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to receive and resolve inquiries and issues.
• Assist management with audits and with records management tasks.

Connaissances

Typing

Data entry

Phone & fax

MS Office

Customer service

Time management

Formation

High School Diploma or GED

Outils

Microsoft Office

Web-based applications

Description du poste

Federal Express Corporation in California is seeking a part-time Clerical/Administrative Associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. This role handles damaged and misaddressed packages and serves as the customer's first line of contact for a variety of issues.

Responsibilities include data entry and reporting, assisting with audits, and maintaining records.