Operations Admin: Data, Records & Customer Service

FedEx; Manitowoc (WI); Vor Ort; USD 25.000 - 38.000; Teilzeit

Benefits dieser Stelle

Pay transparency

Early shift

Equal opportunity employer

Zusammenfassung

FedEx is seeking a part-time clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will be the first point of contact for customers and help resolve issues to optimize delivery times.

Responsibilities include data entry, reporting, filing, answering phones, and assisting with audits. You will review packages for accuracy, search addresses, track shipments, and ensure proper scan statuses

Qualifikationen

• General clerical tasks including typing, data entry and record-keeping.
• Customer service experience and professional phone etiquette.
• Ability to manage time, multi-task and stay detail oriented.

Aufgaben

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems; compile reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Assist with BCSA audit data retrieval and records management.
• Ensure packages are scanned correctly and handle address searches.

Kenntnisse

Typing

Data entry

Customer service

Time management

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Jobbeschreibung

FedEx is seeking a part-time clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will be the first point of contact for customers and help resolve issues to optimize delivery times.

Responsibilities include data entry, reporting, filing, answering phones, and assisting with audits. You will review packages for accuracy, search addresses, track shipments, and ensure proper scan statuses