Operations Admin II: Data, Records & Customer Care

Federal Express Corporation; Kernersville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative clerical worker to support hub and station operations, including linehaul, records management and quality assurance. The role handles damaged and misaddressed packages and serves as the first contact for customer inquiries.

Essential tasks include clerical duties, data entry, report generation, and assisting with audits. Minimal travel is required; equal opportunity employer; accommodations available during application

Qualifications

• High School Diploma or GED required.
• Prior clerical or customer service experience preferred.
• Strong data entry and typing speed helpful.

Responsibilities

• Provide clerical support to management and operations (printing, filing, emailing, answering phones).
• Enter and review data in systems to support operations.
• Deliver frontline customer service and resolve inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Email systems

Job description

Federal Express Corporation is seeking a detail-oriented administrative clerical worker to support hub and station operations, including linehaul, records management and quality assurance. The role handles damaged and misaddressed packages and serves as the first contact for customer inquiries.

Essential tasks include clerical duties, data entry, report generation, and assisting with audits. Minimal travel is required; equal opportunity employer; accommodations available during application