Operations Admin II: Data, QA & Customer Care

Federal Express Corporation; Pooler (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Federal Express Corporation in Pooler, Georgia, is seeking a dedicated clerical support professional responsible for administrative functions across hub and station operations. This role includes engaging with customers and optimizing package delivery while handling various clerical duties in a fast-paced environment.

Ideal candidates should possess a high school diploma or GED and have at least two years of customer service or clerical experience. Strong organizational skills and proficiency in Microsoft Office are essential for success.

Qualifications

• Minimum two years of customer service, clerical or related experience required.
• Experience in dock operations environment or distribution center preferred.

Responsibilities

• Perform clerical and administrative functions for operational areas.
• Provide frontline customer service and solve customer inquiries.
• Compile and provide reports to management.
• Ensure timely delivery by optimizing package handling.

Skills

Typing

Data entry and review

Customer service skills

Time management

Organizational skills

Multi-tasking

Microsoft Office

Education

High School Diploma or GED

Job description

Federal Express Corporation in Pooler, Georgia, is seeking a dedicated clerical support professional responsible for administrative functions across hub and station operations. This role includes engaging with customers and optimizing package delivery while handling various clerical duties in a fast-paced environment.

Ideal candidates should possess a high school diploma or GED and have at least two years of customer service or clerical experience. Strong organizational skills and proficiency in Microsoft Office are essential for success.