Operations Admin I: Data, Records & Customer Support

Federal Express Corporation; Bridgeport (Montgomery County); On-site; USD 21,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations in the United States. You will perform data entry, records management, and customer service to help optimize delivery times and resolve inquiries.

Responsibilities include preparing reports, assisting with BCSA audits, and supporting loss prevention and package tracking. A High School Diploma or GED is required; prior clerical or customer service experience is preferred.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service preferred.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing and answering calls).
• Enter data in various systems and compile regular and adhoc reports.
• Serve as frontline customer service for inquiries and issues.
• Assist with audits and BCSA data retrieval.
• Support records management, loss prevention, and timely delivery.

Skills

Typing

Data entry

Phone handling

Multitasking

Customer service

Time management

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations in the United States. You will perform data entry, records management, and customer service to help optimize delivery times and resolve inquiries.

Responsibilities include preparing reports, assisting with BCSA audits, and supporting loss prevention and package tracking. A High School Diploma or GED is required; prior clerical or customer service experience is preferred.