Operations Admin II: Customer & Data Specialist

FedEx; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx in Edmond, OK is seeking a Clerk/Administrative Associate to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service.

You will handle data entry, reports, and frontline customer inquiries, ensure accurate scanning and addressing, and assist with audits and DOT-related documentation.

Minimal travel, High School Diploma or GED required, and prior clerical or customer service experience preferred.

Qualifications

• High School Diploma or GED is required.
• Previous clerical or customer service experience preferred.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing and answering calls).
• Enter and review data in various systems to support the functional area.
• Compile data and prepare regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with address searches/corrections to ensure timely delivery and loss prevention.
• Support QA/Loss Prevention functions and DOT-related documentation as needed.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Edmond, OK is seeking a Clerk/Administrative Associate to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service.

You will handle data entry, reports, and frontline customer inquiries, ensure accurate scanning and addressing, and assist with audits and DOT-related documentation.

Minimal travel, High School Diploma or GED required, and prior clerical or customer service experience preferred.