Operations Admin I — Hub & Customer Support

Federal Express Corporation; Linden (NJ); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Corporation in Linden, NJ seeks an Operations Admin with strong clerical and customer service skills. You will perform data entry, filing, and routine communications to support hub and station operations, and help resolve customer inquiries to maintain timely deliveries.

The role includes supporting linehaul and QA tasks, auditing data, and coordinating with ICs. A high school diploma and 4+ years in related roles are required, with favorable dock/ DC experience.

Qualifications

• High school diploma or GED required.
• Four years of customer service, clerical or related experience.
• Experience in dock operations or distribution centers preferred.

Responsibilities

• Provide clerical support to management and operations (filing, copying, emailing, answering phones).
• Enter data in systems and compile regular/adhoc reports for management.
• Frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for review.
• Support linehaul and quality assurance functions; ensure timely delivery and damage prevention.

Skills

Typing

Data entry

Phone use

Copier

Fax

Microsoft Office

Web-based applications

Customer service

Time management

Organization

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation in Linden, NJ seeks an Operations Admin with strong clerical and customer service skills. You will perform data entry, filing, and routine communications to support hub and station operations, and help resolve customer inquiries to maintain timely deliveries.

The role includes supporting linehaul and QA tasks, auditing data, and coordinating with ICs. A high school diploma and 4+ years in related roles are required, with favorable dock/ DC experience.