Senior Operations Admin: Data, QA & Customer Care

FedEx Corporation; Grimes (IA); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Corporation is seeking a detail-oriented Administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will perform clerical tasks, data entry, filing, and front-desk duties to help keep packages moving on time and accurately.

This position requires a High School Diploma or GED and at least four years of customer service or clerical experience; dock or distribution center exposure is preferred.

Qualifications

• General clerical and data entry proficiency.
• Strong customer service mindset and professional communication.
• Ability to handle multiple tasks and stay organized in a fast-paced environment.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in various systems for functional areas.
• As frontline customer service, resolve or escalate inquiries and issues.
• Support audits and data retrieval for review.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Office equipment

Job description

FedEx Corporation is seeking a detail-oriented Administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will perform clerical tasks, data entry, filing, and front-desk duties to help keep packages moving on time and accurately.

This position requires a High School Diploma or GED and at least four years of customer service or clerical experience; dock or distribution center exposure is preferred.