Operations Admin & Front Desk Specialist

FirstService Residential; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in Miami, FL seeks an administrative professional to support the Operations department. You will manage calendars, answer calls, prepare reports, and assist IT, Purchasing, Operations and Banking teams. This full-time role offers comprehensive benefits and a 401k match.

The role requires strong Microsoft Office skills, excellent communication, and the ability to handle confidential information while meeting deadlines.

Qualifications

• Associate degree in business or related field; 2–3 years administrative experience.
• Excellent customer service skills.
• Strong verbal and written communication; detail oriented and organized.
• Proficient in Windows and Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook).
• Ability to handle confidential information and meet deadlines.

Responsibilities

• Provide administrative support to all members of the Operations department and Management.
• Handle calls/voicemails; reroute and arrange call backs.
• Manage mailings, billings, and track office supplies.
• Compose letters and assist with presentations for management.
• Manage calendars, schedule meetings, and prepare conference materials.
• Support Operations Help Desk; assist IT, Purchasing, Operations, Banking teams.
• Prepare reports, correspondence and other communications.
• Attend staff meetings and ensure follow-up on actions.
• Support special projects with computer skills.
• Maintain high standards of conduct.
• Notify supervision of equipment or supply needs.
• Participate in meetings/workgroups to align activities.
• Follow safety and SOPs; assist with various duties.
• Flexibility for extended hours and travel as needed.

Skills

Administrative support

Customer service

Verbal communication

Written communication

Microsoft Office

Time management

Teamwork

Education

Associate degree in business or related field

Tools

Windows

Microsoft Word

Excel

PowerPoint

Visio

Outlook

Job description

FirstService Residential in Miami, FL seeks an administrative professional to support the Operations department. You will manage calendars, answer calls, prepare reports, and assist IT, Purchasing, Operations and Banking teams. This full-time role offers comprehensive benefits and a 401k match.

The role requires strong Microsoft Office skills, excellent communication, and the ability to handle confidential information while meeting deadlines.