Operations Admin: Data, QA & Customer Service

Jobtome; Grove City (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation in Ohio is seeking an administrative professional to support hub and station operations, including linehaul and customer service. You will process data, handle clerical tasks, and assist with audits while ensuring timely delivery and accurate documentation.

This role requires strong organizational skills, proficiency with MS Office, and excellent customer service abilities. Minimal travel and a fast-paced environment are part of the job at our Grove City facility.

Qualifications

• High school diploma or GED required.
• Four years of customer service or clerical experience; dock operations preferred.
• Proficiency with data entry, typing and basic office software.
• Detail-oriented with ability to multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support across management and operational functions.
• Handle data entry, reporting, and data retrieval for audits.
• Serve as frontline customer service for inquiries and issues.
• Assist with address verification and loss prevention tasks.
• Support linehaul operations with IC settlements and DOT file compliance.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation in Ohio is seeking an administrative professional to support hub and station operations, including linehaul and customer service. You will process data, handle clerical tasks, and assist with audits while ensuring timely delivery and accurate documentation.

This role requires strong organizational skills, proficiency with MS Office, and excellent customer service abilities. Minimal travel and a fast-paced environment are part of the job at our Grove City facility.