Operations Admin Specialist: Data, Records & Customer Care

FedEx; Groveport (OH); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Part Time

Job summary

FedEx Logistics in Groveport, Ohio is seeking a part-time administrative clerk to support hub and station operations, linehaul, records management, quality assurance and customer service. You will handle routine clerical tasks, data entry, and respond to customer inquiries, contributing to timely deliveries.

You will also assist with audits, records management, and reporting, ensuring accuracy and efficient workflow in a fast-paced environment with minimal travel.

Qualifications

• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Responsibilities

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Responsible for records management tasks such as maintenance, destruction and inventory.
• Performs other duties as assigned

Skills

Clerical skills

Data entry

Customer service

MS Office

Time management

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

FedEx Logistics in Groveport, Ohio is seeking a part-time administrative clerk to support hub and station operations, linehaul, records management, quality assurance and customer service. You will handle routine clerical tasks, data entry, and respond to customer inquiries, contributing to timely deliveries.

You will also assist with audits, records management, and reporting, ensuring accuracy and efficient workflow in a fast-paced environment with minimal travel.