Operations Admin: Data & Customer Service

FedEx Corporation; Rosemount (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

FedEx Corporation in Rosemount, MN is seeking a clerical and administrative professional to support hub and station operations. You will handle data entry, records management and customer service, helping to resolve inquiries and ensure timely deliveries.

Responsibilities include preparing reports, assisting with audits, and maintaining required files while prioritizing accuracy and speed in a fast-paced environment. This role requires a high school diploma and prior office experience.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, and use of phone, copier, and fax.
• Proficient with Microsoft Office and web-based applications.
• Customer service skills to respond to requests in a professional manner.
• Strong time management, organization and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations, incl. copying, filing, emailing and answering calls.
• Review, enter and audit data in various systems and compile reports for management.
• Serve as frontline customer service to address inquiries and resolve issues.
• Assist with address searches/corrections to ensure timely deliveries.
• Track metrics and prepare weekly reports for management review.
• Maintain DOT-required files and assist with IC settlement documentation.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Rosemount, MN is seeking a clerical and administrative professional to support hub and station operations. You will handle data entry, records management and customer service, helping to resolve inquiries and ensure timely deliveries.

Responsibilities include preparing reports, assisting with audits, and maintaining required files while prioritizing accuracy and speed in a fast-paced environment. This role requires a high school diploma and prior office experience.