Operations Admin II: Hub & Customer Care Pro

Federal Express Corporation; Rosemount (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

Federal Express Corporation in Minnesota (Rosemount) is seeking a clerical/administrative professional to support hub and station operations. You will handle data entry, records management, and frontline customer service to resolve issues promptly.

The role emphasizes accuracy, timely task completion, and effective communication, with shifts including Thursday through Saturday, 2:00pm–11:30pm. FedEx is an Equal Opportunity Employer offering accommodations as needed.

Qualifications

• General business skills: typing, data entry, using phone, copier and fax.
• Microsoft Office and web-based applications knowledge.
• Customer service skills to handle inquiries professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical and administrative support across hub and station operations.
• Enter and review data in various systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and records management tasks.
• Perform other assigned duties as needed.

Skills

Typing

Data entry

Phone & fax handling

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Minnesota (Rosemount) is seeking a clerical/administrative professional to support hub and station operations. You will handle data entry, records management, and frontline customer service to resolve issues promptly.

The role emphasizes accuracy, timely task completion, and effective communication, with shifts including Thursday through Saturday, 2:00pm–11:30pm. FedEx is an Equal Opportunity Employer offering accommodations as needed.