Senior Operations & Admin Specialist

FedEx Corporation; Rosemount (MN); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Corporation in Minnesota is seeking an experienced clerical and administrative associate responsible for supporting hub and station operations, handling linehaul, quality assurance and customer service duties, and acting as the customer's first line of contact. You will perform data entry, filing, reports, and respond to inquiries, with attention to accuracy and timeliness.

This role emphasizes cooperation across teams and adherence to FedEx policies, offering regular daytime hours and

Qualifications

• Four (4) years of customer service, clerical, or related experience required.
• Experience in dock operations environment or distribution center setting preferred.
• Proficient in data entry and basic office software.
• Strong communication and problem-solving skills.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing and answering calls).
• Enter and review data in systems to support respective functional area.
• Compile data and provide regular/adhoc reports to management.
• Serve as frontline customer service to resolve inquiries and issues.

Skills

Customer service

Data entry

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Minnesota is seeking an experienced clerical and administrative associate responsible for supporting hub and station operations, handling linehaul, quality assurance and customer service duties, and acting as the customer's first line of contact. You will perform data entry, filing, reports, and respond to inquiries, with attention to accuracy and timeliness.

This role emphasizes cooperation across teams and adherence to FedEx policies, offering regular daytime hours and