Operations & Admin Coordinator - Call Center

Federal Express Corporation; Ontario (CA); On-site; USD 30,000 - 37,000; Full time

Job summary

FedEx is seeking an interview-position administrator to support station and call centre operations, coordinating office procedures and handling liaison with customers, suppliers and employees. You will assist the senior manager with departmental goals and ensure smooth administrative flow across teams.

Requirements include a high school diploma, 2 years in customer contact, and proficiency with MS Office; PowerPoint is preferred, with strong verbal and written communication skills necessary.

Qualifications

• High school diploma or equivalent; secretarial/business training preferred.
• Two years in a customer contact environment; one year in a secretarial/administrative role.
• MS Excel and Word are standard; PowerPoint is preferred.
• Strong verbal and written communication, interpersonal and organizational skills required.

Responsibilities

• Supports station/call centre operations and management in office procedures, coordinating administrative tasks.
• Coordinates all administrative aspects of the station/call centre and liaises with internal/external customers, suppliers and employees.
• Directly assists the senior manager in achieving departmental goals.

Skills

High school diploma

Customer service

Excel

Word

PowerPoint

Communication

Interpersonal skills

Organization

Education

High school diploma

Tools

Excel

Word

PowerPoint

Job description

FedEx is seeking an interview-position administrator to support station and call centre operations, coordinating office procedures and handling liaison with customers, suppliers and employees. You will assist the senior manager with departmental goals and ensure smooth administrative flow across teams.

Requirements include a high school diploma, 2 years in customer contact, and proficiency with MS Office; PowerPoint is preferred, with strong verbal and written communication skills necessary.