Operations Admin Associate: Data, Records & Service

Federal Express Corporation; Rosemount (MN); On-site; USD 24,287 - 31,175; Full time

Job summary

Federal Express Corporation in Rosemount, MN, seeks a clerical and administrative professional to support hub and station operations, manage records, and assist with quality assurance and customer service. The role handles damaged packages, address searches, and timely delivery coordination.

You will respond to inquiries, compile data for weekly management reports, and help maintain DOT files and payment settlements with ICs.

Qualifications

• High school diploma or GED required.
• clerical or customer service experience preferred.
• Strong data entry, organization and attention to detail.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in systems to support functions.
• Prepare regular and adhoc reports for management.
• Serve as frontline customer service for inquiries and issues.
• Assist with DOT files, audits and IC settlements as needed.

Skills

Typing & data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Rosemount, MN, seeks a clerical and administrative professional to support hub and station operations, manage records, and assist with quality assurance and customer service. The role handles damaged packages, address searches, and timely delivery coordination.

You will respond to inquiries, compile data for weekly management reports, and help maintain DOT files and payment settlements with ICs.