Operations Admin I: Data, Records & Customer Service

FedEx Group; Chickentown (PA); On-site; USD 237,815 - 376,635; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and administrative professional to support hub and station operations. You will address customer inquiries, process data, and help ensure timely delivery while maintaining accurate records.

The role emphasizes quality assurance, loss prevention, and timely communication with management. Part-time AM hours and minimal travel are expected, with competitive entry pay and benefits eligibility.

Qualifications

• High School Diploma or GED required.
• Four (4) years of customer service, clerical or related experience; dock ops/distribution center preferred.
• General business skills: typing, data entry, phone, copier, fax.
• MS Office and web-based applications used in daily tasks.
• Strong customer service, time management and multi-tasking abilities.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and documentation.
• Manage records, loss prevention, and documentation per policy.
• Track metrics and prepare weekly management reports.

Skills

Typing & data entry

Customer service

Time management

MS Office

Phone & office equipment

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time clerical and administrative professional to support hub and station operations. You will address customer inquiries, process data, and help ensure timely delivery while maintaining accurate records.

The role emphasizes quality assurance, loss prevention, and timely communication with management. Part-time AM hours and minimal travel are expected, with competitive entry pay and benefits eligibility.