Operations Admin Assistant — Public Service Impact

Florida; United States; Remote; USD 21,000 - 23,000; Full time

Job summary

The Agency for Persons with Disabilities in Florida is seeking an OPS Administrative Assistant to provide administrative support for the region, answer agency phones in a responsive and courteous manner, and direct calls to staff. You will also greet customers and route inquiries to appropriate staff.

The role emphasizes teamwork, professional communication, and accurate message taking, with focus on customer service and office operations.

Qualifications

• Microsoft Office software experience.
• Office/receptionist experience.
• Ability to communicate effectively in face-to-face, electronic, and written formats.
• Establish and maintain effective working relationships with people within the region and statewide.

Responsibilities

• Greet and direct customers to staff.
• Answer telephone in a timely and courteous manner and take messages.
• Direct calls to appropriate staff and provide a model for excellent customer service.
• Perform other duties as assigned, including administrative tasks.

Skills

Microsoft Office

Office/receptionist experience

Job description

The Agency for Persons with Disabilities in Florida is seeking an OPS Administrative Assistant to provide administrative support for the region, answer agency phones in a responsive and courteous manner, and direct calls to staff. You will also greet customers and route inquiries to appropriate staff.

The role emphasizes teamwork, professional communication, and accurate message taking, with focus on customer service and office operations.