Operational & Executive Support Specialist

Peatech Services LLC; Richmond Heights (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible working arrangement

Job summary

Peatech Services LLC is hiring two coordinators to support operations and executive day-to-day priorities. Each coordinator will own assigned areas and provide backup for the other.

Responsibilities include managing reservations and calendars, responding to guest inquiries, maintaining listings, tracking tasks and expenses, and supporting marketing and executive activities. The role offers mentorship from leadership and opportunities for growth within Peatech.

Qualifications

• Handle confidential information with discretion and urgency.
• Strong organizational, multi-tasking, and follow-up skills with detail.
• Experience with online booking/calendar management, document control, and trackers.
• Review weekly associate reports, cross-reference tickets and deliverables, and prepare executive summaries.
• High level of accountability and professional communication.
• Flexible working arrangement with leadership mentorship.
• Opportunities for career growth within Peatech.

Responsibilities

• Monitor reservations across listing platforms and keep calendars synchronized to prevent double bookings.
• Respond to guest inquiries and concerns promptly, escalating issues as needed.
• Keep property listings accurate with photos, descriptions, amenities, and availability.
• Track cleaning, maintenance, guest requests and other tasks through to completion.
• Review weekly reports and ensure accuracy, following up on missing items.
• Turn meeting decisions into tickets and assign to the right people.
• Organize expenses, receipts, invoices, and records for accounting and tax prep.
• Maintain executive calendars and send reminders.
• Produce a concise weekly management dashboard highlighting issues, progress, overdue tasks, and leadership decisions needed.
• Coordinate documentation and support marketing campaigns as needed.

Skills

Organizational skills

Multi-tasking

Attention to detail

Calendar management

Document control

Operational trackers

Executive summaries

Communication

Confidentiality

Tools

Google Drive

Google Sheets

Job description

Peatech Services LLC is hiring two coordinators to support operations and executive day-to-day priorities. Each coordinator will own assigned areas and provide backup for the other.

Responsibilities include managing reservations and calendars, responding to guest inquiries, maintaining listings, tracking tasks and expenses, and supporting marketing and executive activities. The role offers mentorship from leadership and opportunities for growth within Peatech.