Open Enrollment Benefits Specialist (ADP) — Quick Start

Tier4 Group; Duluth (GA); On-site; USD 48,000 - 60,000; Full time

Job summary

Tier4 Group in Duluth, GA is seeking an experienced Benefits Enrollment Specialist to support a high-volume open enrollment period. This onsite contract role requires hands-on use of ADP Workforce Now Benefits Administration and the ability to start quickly with minimal training.

You will contact employees by phone and email, process enrollment paperwork, ensure deadlines are met, and partner with HR to resolve enrollment questions while keeping sensitive information confidential.

Qualifications

• Experience administering employee benefits and open enrollment.
• Hands-on experience with ADP Workforce Now benefits enrollment.
• Strong verbal communication and outbound calls.
• Ability to work independently with minimal training.
• High attention to detail and strong organizational skills.
• Experience processing physical enrollment forms.

Responsibilities

• Manage and support employee benefits enrollment activities during open enrollment.
• Utilize ADP Workforce Now to process and maintain benefits elections.
• Review, collect, and process both electronic and physical enrollment paperwork.
• Contact employees directly by phone to answer enrollment questions and assist with benefit selections.
• Ensure enrollment information is accurate, complete, and submitted within required deadlines.
• Provide exceptional customer service and guidance regarding available benefit plans.
• Maintain confidentiality of employee information and benefits records.
• Partner with HR and Benefits teams to resolve enrollment discrepancies and employee questions.
• Assist with benefits-related administrative tasks as needed throughout the open enrollment period.

Skills

Verbal communication

Attention to detail

Organizational skills

Independent work

Open enrollment experience

Tools

ADP Workforce Now

Job description

Tier4 Group in Duluth, GA is seeking an experienced Benefits Enrollment Specialist to support a high-volume open enrollment period. This onsite contract role requires hands-on use of ADP Workforce Now Benefits Administration and the ability to start quickly with minimal training.

You will contact employees by phone and email, process enrollment paperwork, ensure deadlines are met, and partner with HR to resolve enrollment questions while keeping sensitive information confidential.