Benefits Enrollment & Configuration Specialist

ADP; Norfolk (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

ADP is hiring a Benefit Solutions Specialist - I. The role ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes coordinating ADP resources as necessary and ensuring all ADP‑specific tasks are completed on time.

The Specialist conducts hands‑on configuration and related activities for both benefits administration and annual enrollment. As part of the team, you will support data gathering, analyze requirements, and coordinate

Qualifications

• Minimum 2 years of experience in Client Support or Benefits Administration functions.
• Bachelor’s Degree in a business-related field or equivalent education and experience.

Responsibilities

• Serve as the primary point of contact for Comprehensive Benefits clients, overseeing Benefits Administration and Annual Enrollment.
• Support and oversee data gathering, requirements analysis, and ADP project management activities for WFN/HRB maintenance and related interfaces during the annual enrollment period.
• Coordinate and manage Benefits Administration and Annual Enrollment tasks, collaborating with back-office and off-shore teams.
• Configure and maintain WFN and other ADP products related to Benefits.
• Secure, update, and confirm enrollment-related information from brokers, carriers, client leadership, and other sources to support WFN/HRB configuration.
• Manage project tools for analysis, preparation, system updates, quality testing, data migration, and deliverables, providing WFN Benefits expertise.

Job description

ADP is hiring a Benefit Solutions Specialist - I. The role ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes coordinating ADP resources as necessary and ensuring all ADP‑specific tasks are completed on time.

The Specialist conducts hands‑on configuration and related activities for both benefits administration and annual enrollment. As part of the team, you will support data gathering, analyze requirements, and coordinate