OPAL Org Change Readiness Leads (6)

Clovity Inc; Pennsylvania; On-site; USD 90,000 - 140,000; Full time

Job summary

Clovity Inc. is seeking an Organizational Change Management Readiness Lead to guide departmental stakeholders through the OPAL Project implementation.

You will work with assigned department groups to prepare for readiness, manage readiness activities, and coordinate with the Change Management team to ensure adoption of new processes and technology. The role focuses on defining readiness, influencing deployment decisions, and ensuring collaboration across departments to achieve successful

Qualifications

• Knowledge of SDLC from a change management perspective.
• Ability to keep data confidential.
• Strong problem solving and analytic skillsets.
• Strong verbal and written communication skills; able to create user and project documentation.
• Strong meeting facilitation and interviewing skills.
• Meeting presentation skills.
• Solid task assignment, coaching, and oversight expertise.
• Ability to work with individuals at all levels within and outside the org.
• Experience creating communications content for stakeholders.

Responsibilities

• Define and facilitate readiness activities with stakeholders.
• Collaborate with Change Management to ensure readiness for new tech and processes.
• Assess readiness status and guide deployments decisions.
• Prepare departments for implementation of the new system.
• Revise and identify configuration, integrations, and reporting for the new system.
• Drive standardization and adoption of new processes within departments.
• Include key users in deployment-related activities such as testing, training, & communications.

Skills

SDLC knowledge

confidential handling

problem solving

clear communication

facilitation

interviewing skills

presentation skills

coaching & oversight

stakeholder collaboration

communication content creation

Education

Experience with ERP/Workday/Similar

Tools

None specified

Job description

The resource(s) covered under this SO will support the:
The Organizational Change Management Lead to help departmental stakeholders and key impacted users to prepare
for and implement OPAL related business process and systems changes within their departments.

Position overview / Statement of Work

The 6 Organizational Change Management Readiness Leads will each be responsible for working with an assigned
group of individual departments and their associated stakeholders to prepare them for the implementation of the
OPAL Project.

Work activities:

• Throughout the OPAL Project, the Organizational Change Management Readiness Lead (OCM Readiness Lead) will:
• Work with stakeholders to define, facilitate, track, & manage readiness activities;
• Work with Change Management team to help ensure stakeholders are ready and able to embrace the new technology and process capabilities;
• Assess status and take key decisions with respect to readiness for capability deployments;
• Work with individual department stakeholders to prepare for implementation of the new system;
• Revise and identify configuration elements, integrations, & reporting for the new system, and make changes; and
• Work with stakeholders to help drive standardization, and new process adoption within their departments.
• Work with stakeholders to include key impacted users in departmental deployment related activities (i.e. process and systems setup confirmation, testing, training, communications, conversion validation, etc.)

Skills/experience of the assigned staff:

Required

• Knowledge of Full Systems Development Lifecycle (SDLC) from a change management perspective;
• Ability to keep data confidential;
• Strong problem solving and analytic skillsets;
• Strong verbal and written communication skills with ability to create user and project documentation and procedures, clearly and concisely;
• Strong meeting facilitation and interviewing skills;
• Meeting presentation skills;
• Solid task assignment, coaching, and oversight expertise;
• Ability to work well with individuals at all levels within and outside the organization; and
• Experience creating communications content and delivering this content to impacted stakeholders

Highly Desired/Preferred

• Organizational Change Management Education related to ERP Implementations
• Workday Financials/Supply Chain Implementation experience or similar Software as a Service Solutions
• Project Management Expertise with appropriate Project Management Institute Certifications
• Large, Decentralized public sector industry-based experience
• Local to the City of Philadelphia or local areas desired

Expected duration: Reporting to Project Manager Name (or his/her designee): 4 Months