OPAL Org Change Readiness Lead

Powersolv Inc; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

Powersolv Inc. is seeking an experienced Organizational Change Management Readiness Lead to support the OPAL Project.

You will partner with client departments to prepare employees for new technology and processes, defining readiness activities and guiding adoption across organizational levels. Responsibilities include facilitating stakeholder meetings, developing communications and documentation, and coaching teams through deployment activities, testing, training, and conversions.

Qualifications

• Knowledge of the full Systems Development Lifecycle (SDLC) from a change-management perspective.
• Strong organizational change management and stakeholder engagement capabilities.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to create clear user documentation, project documentation, and procedures.
• Strong meeting facilitation and interviewing skills.
• Strong presentation skills.
• Experience assigning tasks, coaching, and providing oversight.
• Ability to work effectively with stakeholders at all organizational levels.
• Experience developing and delivering communications to impacted stakeholders.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Partner with departmental stakeholders to define, facilitate, track, and manage organizational readiness activities.
• Work with the Change Management team to ensure stakeholders are prepared to adopt new technology and business processes.
• Assess departmental readiness and support key decisions related to upcoming capability deployments.
• Prepare departments and impacted users for implementation of the new system.
• Help identify and revise configuration elements, integrations, and reporting requirements.
• Promote process standardization and adoption of new ways of working.
• Engage key impacted users in deployment activities, including: process/system setup confirmation; testing; training; communications; conversion validation.
• Develop clear communications, project documentation, procedures, and other materials for impacted stakeholders.
• Facilitate stakeholder meetings, interviews, presentations, and readiness discussions.
• Provide task coordination, coaching, and oversight as needed.

Skills

SDLC (change management)

Stakeholder engagement

Analytical/problem-solving

Written & verbal communication

Documentation & procedures

Meeting facilitation

Interviewing

Presentation skills

Coaching & oversight

Confidentiality

Education

ERP implementations training

PMI certification(s)

Experience in large decentralized public-sector organizations

Tools

Workday Financials

SaaS platforms (ERP)

Job description

Job Description Organizational Change Management (OCM) Readiness Lead

Our Client is seeking experienced Organizational Change Management Readiness Leads to support the implementation of the OPAL Project. The selected consultants will work with assigned Client departments and their stakeholders to prepare employees and business units for new technology, processes, and organizational changes.

Key Responsibilities

• Partner with departmental stakeholders to define, facilitate, track, and manage organizational readiness activities.
• Work with the Change Management team to ensure stakeholders are prepared to adopt new technology and business processes.
• Assess departmental readiness and support key decisions related to upcoming capability deployments.
• Prepare departments and impacted users for implementation of the new system.
• Help identify and revise configuration elements, integrations, and reporting requirements.
• Promote process standardization and adoption of new ways of working.
• Engage key impacted users in deployment activities, including:
  • Process and system setup confirmation
  • Testing
  • Training
  • Communications
  • Conversion validation
• Develop clear communications, project documentation, procedures, and other materials for impacted stakeholders.
• Facilitate stakeholder meetings, interviews, presentations, and readiness discussions.
• Provide task coordination, coaching, and oversight as needed.

Required Qualifications

• Knowledge of the full Systems Development Lifecycle (SDLC) from a change-management perspective.
• Strong organizational change management and stakeholder engagement capabilities.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to create clear user documentation, project documentation, and procedures.
• Strong meeting facilitation and interviewing skills.
• Strong presentation skills.
• Experience assigning tasks, coaching, and providing oversight.
• Ability to work effectively with stakeholders at all organizational levels.
• Experience developing and delivering communications to impacted stakeholders.
• Ability to maintain confidentiality of sensitive information.

Highly Desired / Preferred

• Organizational Change Management education/training related to ERP implementations.
• Workday Financials and/or Supply Chain implementation experience, or experience with comparable SaaS platforms.
• Project management expertise and relevant PMI certification(s).
• Experience working within a large, decentralized public-sector organization.