Onsite Windows Desktop Engineer & End-User Support

Harvey Nash; Fort Mitchell (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Harvey Nash is seeking a Desktop Engineer/Support professional in Fort Mitchell, KY to install, troubleshoot, maintain and repair Windows-based computer systems. The role involves direct end-user support, both remotely and in person, with emphasis on strong customer service and technical skills.

Applicants should have 1–2 years of desktop support experience, a valid driver’s license, and be able to lift heavy objects and work in uncomfortable positions as needed.

Qualifications

• 1–2 years of desktop support experience.
• Must maintain a valid driver’s license.
• Able to lift and carry heavy objects and work in uncomfortable positions.
• Office for this position is at 421 Buttermilk Pkwy, Fort Mitchell, KY 41017.

Responsibilities

• Install, troubleshoot, maintain, and repair Windows-based computer systems.
• Interface with agency users remotely and in person to provide timely support.
• Deliver high-quality customer service while resolving issues.
• Collaborate with IT teams as needed.

Skills

Desktop support

Customer service

Windows troubleshooting

Network troubleshooting

Job description

Harvey Nash is seeking a Desktop Engineer/Support professional in Fort Mitchell, KY to install, troubleshoot, maintain and repair Windows-based computer systems. The role involves direct end-user support, both remotely and in person, with emphasis on strong customer service and technical skills.

Applicants should have 1–2 years of desktop support experience, a valid driver’s license, and be able to lift heavy objects and work in uncomfortable positions as needed.