Desktop Support Specialist: Hardware, AD & Remote Help

Ustechsolutions; Harrodsburg (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Ustechsolutions is seeking candidates for a Desktop Support role located in Harrodsburg, KY. The ideal candidate should have 3+ years of experience in troubleshooting desktop issues, installing and upgrading software and equipment, and managing Active Directory.

The position requires strong communication skills, proficiency in Microsoft Operating Systems, and a customer-service mindset, along with occasional teamwork on cross-technology projects.

Qualifications

• 3+ years of relevant experience required.
• Strong knowledge of client management systems and network components.

Responsibilities

• Resolve user problems with desktop computing equipment.
• Install and upgrade equipment and software.
• Identify recurring issues and escalate as necessary.

Skills

Strong troubleshooting skills

Good oral and written communication skills

Ability to work independently or as part of a team

Proficient in hardware system components

Active Directory

Proficient in Microsoft Office

Proficient in Microsoft Operating systems

Education

No preference for field

Tools

Client management systems (Remedy, Altiris)

Microsoft Project

Microsoft Visio

Adobe

Job description

Ustechsolutions is seeking candidates for a Desktop Support role located in Harrodsburg, KY. The ideal candidate should have 3+ years of experience in troubleshooting desktop issues, installing and upgrading software and equipment, and managing Active Directory.

The position requires strong communication skills, proficiency in Microsoft Operating Systems, and a customer-service mindset, along with occasional teamwork on cross-technology projects.