Onsite Transit Dispatch Coordinator – Stable Schedule & Impact

Transport LLC; Burnsville (MN); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Stable, full-time schedule

Opportunity to make a meaningful local

Career growth opportunities

Supportive team environment

Beacon Mobility employer

Job summary

Beacon Mobility in Burnsville, MN is seeking a Dispatch Coordinator to coordinate and dispatch transportation services onsite. You will monitor routes, adjust plans, and communicate with drivers throughout shifts to ensure operational success.

This full-time role offers a competitive hourly pay of $27.00, a stable schedule, and opportunities to impact the community by delivering safe, reliable service. The ideal candidate combines strong communication with solid organizational skills.

Qualifications

• Strong communication and customer service skills.
• Basic computer proficiency and ability to learn dispatching software.
• Ability to multitask and make informed decisions in a fast-paced environment.
• Transportation, dispatching, logistics, or customer service experience preferred.
• Commitment to providing safe, reliable, and caring service.

Responsibilities

• Coordinate and dispatch transportation services efficiently and effectively.
• Monitor and adjust routes to maximize performance and service quality.
• Communicate with drivers throughout shifts to ensure operational success.
• Act as the primary contact for driver support and assistance.
• Resolve customer service concerns and operational issues professionally.
• Manage incidents and real-time operational challenges.
• Track KPIs, including on-time performance, appointment adherence, passenger onboard time, and route efficiency.
• Collaborate with supervisors to meet service goals.
• Maintain records and documentation of daily operations.

Skills

Communication skills

Customer service

Multitasking

Problem solving

Calm under pressure

Dispatch/logistics experience

Tools

Dispatch software

Job description

Beacon Mobility in Burnsville, MN is seeking a Dispatch Coordinator to coordinate and dispatch transportation services onsite. You will monitor routes, adjust plans, and communicate with drivers throughout shifts to ensure operational success.

This full-time role offers a competitive hourly pay of $27.00, a stable schedule, and opportunities to impact the community by delivering safe, reliable service. The ideal candidate combines strong communication with solid organizational skills.