Route & Dispatch Supervisor | Flexible Schedule

Transport LLC; Milford (CT); On-site; USD 28,000 - 40,000; Full time

Job summary

Beacon Mobility in Milford, CT is seeking Transportation Coordinators to relay route information to drivers and ensure resources for successful tours of duty. You will log calls, fetch information from departments, and supervise field routes to keep schedules organized.

Responsibilities include supervising 30–60 drivers, building efficient regional routes, maintaining clear messages, and ensuring policy compliance.

Qualifications

• Prior supervising experience is required.
• Strong customer service and problem-solving skills.
• Detail-oriented with good organizational abilities.
• Ability to learn programs, clients, and employees quickly.
• Enjoy working with children.
• Proficient in Microsoft Office and basic tech tools.
• Able to work in a busy office and handle multiple tasks.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to client needs; assign driver assignments reflecting knowledge and performance.
• Receive, record, retrieve and deliver messages accurately; solve operational problems while maintaining cordial relations.
• Maintain and reinforce compliance with Company policies; develop driver skills.
• Promote good performance and handle non-compliance with rules.
• Spend time behind the wheel to know routes, clients, drivers, programs and facilities; observe and supervise drivers; provide emergency back-up.
• Build and maintain a positive relationship with those you supervise; address challenges.
• Develop professional rapport with customers including guardians, clients, and contracted organizations.
• Maintain detailed records to perform monthly billing count.

Skills

Supervising experience

Customer service

Detail-oriented

Problem solving

Enjoy working with children

Tech savvy (MS Office)

Organizational skills

Tools

Microsoft Office

SharePoint

Outlook

Google Chrome

Android tablets

Job description

Beacon Mobility in Milford, CT is seeking Transportation Coordinators to relay route information to drivers and ensure resources for successful tours of duty. You will log calls, fetch information from departments, and supervise field routes to keep schedules organized.

Responsibilities include supervising 30–60 drivers, building efficient regional routes, maintaining clear messages, and ensuring policy compliance.