Onsite Technology Specialist — MSP Growth & Certifications

Flexible IT; Hauppauge, Northern (NY, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible work environment

Health insurance

Paid time off

Retirement savings plan

Certification reimbursement

Job summary

Flexible IT in Hauppauge, NY is seeking a Technology Specialist to support clients' IT environments, from hardware and software to cloud services, with a focus on reliability and security.

You will configure on-premises and cloud systems, troubleshoot issues, respond to client inquiries with clear solutions, and collaborate with colleagues to deliver efficient, high-quality service that drives client success.

Qualifications

• 1–3 years of experience in technical support or IT services.
• Experience working in an IT Managed Service Provider (MSP) preferred.
• Bachelor's degree in a related field preferred.
• Experience with Microsoft 365 and Azure environments.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable working independently and in a team environment.
• Valid driver's license required.

Responsibilities

• Configure and support on-premises and cloud-based hardware/software.
• Troubleshoot and resolve technical issues for clients.
• Answer and address client inquiries, providing clear, helpful solutions.
• Keep clients informed about the progress and status of their service requests.
• Work with colleagues to deliver efficient and effective solutions.

Skills

Communication skills

Problem-solving

Task prioritization

Team collaboration

Independent work

Education

Bachelor's degree in related field

Tools

Microsoft 365

Azure

Job description

Flexible IT in Hauppauge, NY is seeking a Technology Specialist to support clients' IT environments, from hardware and software to cloud services, with a focus on reliability and security.

You will configure on-premises and cloud systems, troubleshoot issues, respond to client inquiries with clear solutions, and collaborate with colleagues to deliver efficient, high-quality service that drives client success.