Onsite Technical Administrator – Field Print Support

ManpowerGroup; Palo Alto (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical plan (Waiting period)

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Supplemental Life Insurance

Short Term Disability

Long Term Disability

Business Travel Insurance

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup is seeking an Onsite Technical Administrator in Palo Alto, CA to support the onsite service team within the Operations Department. The role focuses on monitoring systems, performing installations, and resolving technical issues to ensure excellent customer satisfaction.

Ideal candidates will have strong communication skills, problem-solving abilities, and the ability to manage inventory and support routine change management processes.

Qualifications

• High School Diploma, GED, or higher secondary education, or demonstrated work experience.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products following standard protocols.
• Respond promptly to service, product, technical, and customer-relations inquiries to ensure high customer satisfaction.
• Execute scripted change management activities while adhering to incident, change, and problem management processes.
• Manage consumable inventory, including replacing toner, consumables, and paper, and ensure availability at customer sites.

Skills

Troubleshooting

Communication

Customer service

Organizational skills

Proactive problem solving

Education

High School Diploma or GED

Job description

ManpowerGroup is seeking an Onsite Technical Administrator in Palo Alto, CA to support the onsite service team within the Operations Department. The role focuses on monitoring systems, performing installations, and resolving technical issues to ensure excellent customer satisfaction.

Ideal candidates will have strong communication skills, problem-solving abilities, and the ability to manage inventory and support routine change management processes.