Onsite Print Systems Technician

Kforce Inc; San Francisco (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Kforce is seeking a full-time Onsite Print Administrator in San Francisco, CA to monitor systems, manage consumables, and assist end users with device functionality.

The role emphasizes routine installations, change management, and collaboration with SW-branded support, with emphasis on meeting production goals and confidentiality.

Ideal candidates have a high school diploma and 2–5 years related experience, with strong troubleshooting and customer-service skills.

Qualifications

• Requires a High School diploma or GED or equivalent.
• 2–5 years of related maintenance or operational experience preferred.
• Strong troubleshooting and customer service skills expected.

Responsibilities

• Monitor systems, detect performance issues, and resolve problems using established protocols.
• Engages in addressing customer issues and inquiries to ensure utmost customer satisfaction.
• Conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes.
• Consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
• Ensure adequate consumables are available at customer sites.
• Assist end user with device functionality.
• Coordinated with Company with SW branded support.
• Report customer dissatisfaction to CSM/SDM.
• Assist with the collection of usage pages per devices as needed.
• Swap out devices with spares as needed.
• Perform initial trouble shooting.

Skills

Troubleshooting

Customer service

Inventory management

Change management

Device configuration

Education

High School diploma / GED

Job description

Kforce is seeking a full-time Onsite Print Administrator in San Francisco, CA to monitor systems, manage consumables, and assist end users with device functionality.

The role emphasizes routine installations, change management, and collaboration with SW-branded support, with emphasis on meeting production goals and confidentiality.

Ideal candidates have a high school diploma and 2–5 years related experience, with strong troubleshooting and customer-service skills.