Onsite Tax Expert & Local Growth Advocate

Intuit, Inc.; Carlisle (Cumberland County); On-site; USD 32,000 - 56,000; Part time

Job summary

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts at TurboTax locations across the United States. You will provide full-service tax preparation, expert tax advice, and software support, while collaborating with a network of specialists to deliver an end-to-end Intuit experience.

You’ll be a trusted guide for clients, building local relationships, growing the client base, and delivering an exceptional customer experience

Qualifications

• EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230
• Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit
• Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during peak tax season
• Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency‑based up‑skilling, cross‑training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time
• Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle.
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Responsibilities

• Provide Tax Expertise
• Be a Proactive Community Ambassador
• Champion the Full Intuit Ecosystem
• Build Relationships
• Deliver a Best in Class Customer Experience

Skills

Tax knowledge

Customer service

Community outreach

Bilingual English/Spanish

Onsite work

Education

EA (Enrolled Agent) or CPA

PTIN active

3+ years tax return experience (1040)

Tools

Tax preparation software

CRM tools

Job description

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts at TurboTax locations across the United States. You will provide full-service tax preparation, expert tax advice, and software support, while collaborating with a network of specialists to deliver an end-to-end Intuit experience.

You’ll be a trusted guide for clients, building local relationships, growing the client base, and delivering an exceptional customer experience