Onsite Tax Advisor & Community Advocate

Intuit, Inc.; Cicero (IL); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

401(k) Matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

TurboTax product discounts

Marketing support network

Job summary

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in Illinois, serving customers with tax expertise and personalized preparation services.

The role emphasizes community engagement, client growth, and delivering a best-in-class customer experience. Employees will work a minimum of 20 hours per week, with schedule flexibility to meet peak demand, including weekends.

Qualifications

• Active, unrestricted tax license and PTIN required.
• Experience with TurboTax products and tax software.
• Familiarity with state/federal tax regulations is essential.

Responsibilities

• Provide hands-on tax return preparation for TurboTax customers, including complex scenarios.
• Perform tax planning discussions and provide personalized tax advice.
• Deliver excellent in-person customer service and build local client relationships.

Skills

Tax preparation

PTIN holder

State licenses

Onsite availability

Circular 230

Bilingual EN/ES

Tax advisory

CRM tools

Education

Active EA/CPA/Attorney license

Tools

TurboTax software

Job description

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in Illinois, serving customers with tax expertise and personalized preparation services.

The role emphasizes community engagement, client growth, and delivering a best-in-class customer experience. Employees will work a minimum of 20 hours per week, with schedule flexibility to meet peak demand, including weekends.