Onsite Surgery Scheduler | Day Shift Patient Access

Trinity Health MI; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Trinity Health MI in Grand Rapids is seeking a Surgery Scheduler to work on site in day shift. The role involves collecting patient demographics, financial and insurance information to schedule tests and procedures, and preparing patient itineraries.

The Scheduler validates Medical Necessity for Medicare and other payers, secures signed physician orders for billing and care delivery, and supports timely communication with patients and physicians.

Qualifications

• High school diploma required; Associate’s Degree or an equivalent combination of education and experience preferred.
• Must possess a working knowledge of medical terminology, and data entry skills (50-60 keystrokes per minutes).
• Experience of at least 1 year in scheduling in a physician office, hospital or clinic environment; surgery scheduling experience is highly desired.

Responsibilities

• Authenticates patient identity across scheduling processes.
• Schedules patients and collects demographic and insurance information to create appointments; initiates physician order verification.
• Performs Medical Necessity screening for non-complex diagnostic services according to payer guidelines; accesses LMRP/LCD/NCD docs; coordinates with physicians for clarification.
• Determines scheduling requirements and ensures appropriate equipment, rooms and staffing for a positive patient experience.

Skills

Medical terminology

Data entry

Education

High school diploma

Associate degree

Job description

Trinity Health MI in Grand Rapids is seeking a Surgery Scheduler to work on site in day shift. The role involves collecting patient demographics, financial and insurance information to schedule tests and procedures, and preparing patient itineraries.

The Scheduler validates Medical Necessity for Medicare and other payers, secures signed physician orders for billing and care delivery, and supports timely communication with patients and physicians.