Onsite Solutions Lead, Health Plan Implementations

The Public Interest Company

United States

On-site

USD 80,000 - 120,000

Full time

14 days+

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Job summary

The Public Interest Company is seeking a Forward-Deployed Solutions Lead to ensure successful client implementations and operational support. This role involves translating complex client needs into actionable internal processes and driving measurable outcomes.

Ideal candidates should have a strong consulting background, preferably in healthcare, with experience in project management, stakeholder engagement, and problem solving.

Join us to empower healthcare organizations while enhancing financial performance and operational efficiency.

Qualifications

2+ years of experience in consulting or a similar role.
Experience directly managing complex stakeholder relationships.
Ability to handle ambiguous problems and create structure.

Responsibilities

Lead client onboarding and operational launch.
Work directly with health plan clients to understand needs.
Translate client needs into internal workflows.
Monitor client performance and recovery volumes.
Develop repeatable processes for operations.
Collaborate with cross-functional teams.
Identify and resolve operational blockers.
Prepare client-facing materials and documentation.
Provide feedback for product development.

Skills

Analytical problem-solving

Client management

Communication skills

Project management

Education

Bachelor's degree or equivalent

Job description

Ideal candidates should have a strong consulting background, preferably in healthcare, with experience in project management, stakeholder engagement, and problem solving.

Join us to empower healthcare organizations while enhancing financial performance and operational efficiency.

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