Onsite Solutions Lead, Health Plan Implementations

The Public Interest Company; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

The Public Interest Company is seeking a Forward-Deployed Solutions Lead to ensure successful client implementations and operational support. This role involves translating complex client needs into actionable internal processes and driving measurable outcomes.

Ideal candidates should have a strong consulting background, preferably in healthcare, with experience in project management, stakeholder engagement, and problem solving.

Join us to empower healthcare organizations while enhancing financial performance and operational efficiency.

Qualifications

• 2+ years of experience in consulting or a similar role.
• Experience directly managing complex stakeholder relationships.
• Ability to handle ambiguous problems and create structure.

Responsibilities

• Lead client onboarding and operational launch.
• Work directly with health plan clients to understand needs.
• Translate client needs into internal workflows.
• Monitor client performance and recovery volumes.
• Develop repeatable processes for operations.
• Collaborate with cross-functional teams.
• Identify and resolve operational blockers.
• Prepare client-facing materials and documentation.
• Provide feedback for product development.

Skills

Analytical problem-solving

Client management

Communication skills

Project management

Education

Bachelor's degree or equivalent

Job description

The Public Interest Company is seeking a Forward-Deployed Solutions Lead to ensure successful client implementations and operational support. This role involves translating complex client needs into actionable internal processes and driving measurable outcomes.

Ideal candidates should have a strong consulting background, preferably in healthcare, with experience in project management, stakeholder engagement, and problem solving.

Join us to empower healthcare organizations while enhancing financial performance and operational efficiency.