Onsite Shop Equipment Tech Consultant
Vehicle Service Group
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Benefits offered by this job
Job summary
The Vehicle Service Group (VSG) is seeking a Shop Equipment Technical Consultant to support post-sale technical inquiries from customers and dealers. This onsite role in Madison, Indiana emphasizes installation, troubleshooting, and providing accurate product specifications and compatibility guidance.
You will operate in a call-center style environment, follow established scripts, and coordinate with cross-functional teams.
Qualifications
- Technical support or installation experience is a plus.
- Ability to interpret product specifications and provide accurate guidance.
- Comfort using scripts and following call-center procedures.
Responsibilities
- Respond to post-sale technical inquiries from customers and dealers.
- Assist with installation, activation, troubleshooting, and product compatibility guidance.
- Work in an onsite call-center environment and coordinate with cross-functional teams.
Job description
The Vehicle Service Group (VSG) is seeking a Shop Equipment Technical Consultant to support post-sale technical inquiries from customers and dealers. This onsite role in Madison, Indiana emphasizes installation, troubleshooting, and providing accurate product specifications and compatibility guidance.
You will operate in a call-center style environment, follow established scripts, and coordinate with cross-functional teams.
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