Onsite Service & Inventory Specialist

MSC Industrial Supply Co.; Union City (TN); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits program

401K and stock purchasing programs

Tuition reimbursement opportunities

Paid time away for holidays, vacations

Résumé du poste

MSC Industrial Supply Co. is seeking an On-Site Service Specialist to deliver exceptional customer service and manage inventories at large, dedicated customer locations in Paris, TN.

The role supports procurement, order placement, and MSC ControlPoint solutions including VMI, vending, and Crib systems. The candidate will engage with internal and external stakeholders to optimize solutions, maintain stock levels, and drive satisfaction and retention while traveling up to 10% and lifting up to 50

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of technical customer solutions.
• Proven track record of success and strong performance.
• Excellent customer service and sales skills.
• Strong problem-solving and critical thinking abilities.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• Understanding of MSC solutions, products, and services.

Responsabilités

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations).
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Ensure appropriate stock levels (min/max) are maintained.
• Receive, unpack, and restock products at all points of use.
• Engage with customer contacts to ensure solution retention and satisfaction.
• Drive product expansion through spot buys and incremental growth opportunities.
• Collaborate with account teams to enhance customer satisfaction and identify future projects.

Connaissances

Excellent verbal and written沟通 skills

Formation

High School Diploma or equivalent

Description du poste

MSC Industrial Supply Co. is seeking an On-Site Service Specialist to deliver exceptional customer service and manage inventories at large, dedicated customer locations in Paris, TN.

The role supports procurement, order placement, and MSC ControlPoint solutions including VMI, vending, and Crib systems. The candidate will engage with internal and external stakeholders to optimize solutions, maintain stock levels, and drive satisfaction and retention while traveling up to 10% and lifting up to 50