Onsite Inventory & Service Specialist

MSC Industrial Supply Co.; Butler (IN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401K plan

Stock purchase program

Tuition reimbursement

Job summary

MSC Industrial Supply Co. on-site service specialist role focuses on delivering superb customer service and proactive inventory management at large customer locations.

The role supports procurement, order placement, and management of MSC ControlPoint solutions including VMI, vending, and crib systems, driving value through on-site engagement and collaboration with internal and external stakeholders. The position emphasizes solution optimization, customer satisfaction, and accurate time tracking

Qualifications

• Minimum two years in telephone sales, outside sales, storeroom or customer service.
• Knowledge of technical customer solutions.
• Excellent verbal and written communication skills.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce.

Skills

Customer service

Sales skills

MS Office

Education

High School Diploma or equivalent

Job description

MSC Industrial Supply Co. on-site service specialist role focuses on delivering superb customer service and proactive inventory management at large customer locations.

The role supports procurement, order placement, and management of MSC ControlPoint solutions including VMI, vending, and crib systems, driving value through on-site engagement and collaboration with internal and external stakeholders. The position emphasizes solution optimization, customer satisfaction, and accurate time tracking