Onsite Service & Inventory Specialist

MSC Industrial Supply Co.; Milan (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an On-Site Service Specialist to deliver exceptional customer service and manage inventory at large customer locations in Greenfield, TN.

You will support procurement, order placement, and MSC ControlPoint solutions including VMI and vending, while collaborating with account teams to drive retention and growth. Ideal candidates have at least two years in customer service or inventory roles, strong problem-solving abilities, and proficiency with Microsoft

Qualifications

• High School Diploma or equivalent.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of MSC solutions, products, and services.
• Excellent customer service and sales skills.
• Strong problem-solving and critical thinking abilities.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations).
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Receive, unpack, and restock products at all points of use.

Skills

Customer service

Inventory management

Sales

Communication

Education

High School Diploma

Tools

Microsoft Office

Job description

MSC Industrial Supply Co. is seeking an On-Site Service Specialist to deliver exceptional customer service and manage inventory at large customer locations in Greenfield, TN.

You will support procurement, order placement, and MSC ControlPoint solutions including VMI and vending, while collaborating with account teams to drive retention and growth. Ideal candidates have at least two years in customer service or inventory roles, strong problem-solving abilities, and proficiency with Microsoft