Onsite Service & Inventory Solutions Specialist

MSC Industrial Supply Co.; Chicago (IL); On-site; USD 31,000 - 45,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an Onsite Service Specialist to be stationed at a large strategic account in Chicago. You will support procurement, process orders, and manage MSC ControlPoint Solutions (Vending, VMI, Storeroom) to enhance customer value.

The role emphasizes delivering excellent service, driving long-term satisfaction, and collaborating with account teams to improve shop floor operations. A high school diploma is required; college degree preferred.

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• 2+ years experience in inbound/outbound sales, customer service, or inventory management.
• Metalworking knowledge a plus but not required.

Responsibilities

• Provide excellent customer service for order placement, quoting, sourcing, and data logging.
• Manage MSC ControlPoint Solutions (Vending, VMI, Storeroom) and coordinate with vendors.
• Collaborate with account teams to optimize sourcing strategies and drive customer savings.

Skills

Customer service

Sales experience

Problem solving

Communication skills

Computer literacy

Education

High School Diploma or equivalent

College degree preferred

Job description

MSC Industrial Supply Co. is seeking an Onsite Service Specialist to be stationed at a large strategic account in Chicago. You will support procurement, process orders, and manage MSC ControlPoint Solutions (Vending, VMI, Storeroom) to enhance customer value.

The role emphasizes delivering excellent service, driving long-term satisfaction, and collaborating with account teams to improve shop floor operations. A high school diploma is required; college degree preferred.