Onsite Service & Inventory Growth Specialist

Grainger; Mitchell (IN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Paid PTO

401(k) Retirement Savings Plan

Employee discounts

Tuition reimbursement

Job summary

Grainger is hiring a full-time On-Site Service Representative in the Mitchell/Bedford, IN area to manage customer inventories and provide outstanding service. You will receive and stock products at multiple customer locations and help drive Grainger's MRO solutions.

You will follow routing software-defined routes, maintain stock levels, and identify process improvements while collaborating with sales to expand Grainger offerings.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where the service is being provided
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Communication

Sales orientation

Route planning

Education

High School Diploma or equivalent

Tools

Routing software

Job description

Grainger is hiring a full-time On-Site Service Representative in the Mitchell/Bedford, IN area to manage customer inventories and provide outstanding service. You will receive and stock products at multiple customer locations and help drive Grainger's MRO solutions.

You will follow routing software-defined routes, maintain stock levels, and identify process improvements while collaborating with sales to expand Grainger offerings.