On-Site Inventory & Service Specialist

Zoro Tools; Macedonia (OH); On-site; USD 61,721,000 - 77,165,000; Full time

Benefits offered by this job

Health insurance starts day one

401(k) company contribution

18 PTO days + 6 holidays

Employee discounts

Safety shoes provided

Job summary

Grainger seeks a full-time On-Site Service Representative in the Macedonia, OH area to manage customer inventories and deliver outstanding service. You will stock, service multiple locations, and drive account growth through KeepStock and collaboration with sales partners to meet customers’ MRO needs.

Reporting to a Supervisor or Manager of Onsite Services, you will handle route execution, problem resolution, and safety compliance while expanding Grainger offerings and maintaining high customer

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs.
• Valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Customer service

Sales support

Problem solving

Communication

Driver's license

Education

High School Diploma or equivalent

Job description

Grainger seeks a full-time On-Site Service Representative in the Macedonia, OH area to manage customer inventories and deliver outstanding service. You will stock, service multiple locations, and drive account growth through KeepStock and collaboration with sales partners to meet customers’ MRO needs.

Reporting to a Supervisor or Manager of Onsite Services, you will handle route execution, problem resolution, and safety compliance while expanding Grainger offerings and maintaining high customer