Onsite Securities & Mail Services Specialist

Notified; Mendota Heights (MN); In loco; USD 28.000 - 29.000; Tempo pieno

Descrizione del lavoro

EQ, a fintech company, is seeking an Office Services team member to handle daily mail processing and related internal support at our Mendota Heights, MN office. The role covers incoming/outgoing mail, certificate reviews, inventory management, and internal service requests, with a strong emphasis on accuracy and customer service.

The ideal candidate will have 18+ months in relevant roles, be able to lift 30 lb, and possess solid MS Office skills.

Competenze

• 18+ months of experience in customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center.
• Lift 30 lb. boxes.
• High school diploma or equivalent GED.

Mansioni

• Customer Service (internal & external)
• Researching inquiries
• Reviewing time sensitive and/or complex documents
• Coordinate situations with other departments
• Sorting and delivering incoming mail
• Internal mail runs
• Identifying, cancelling certificates, and destruction of certificates
• Handling internal customer requests
• Central Supplies - Ordering and inventory management
• Processing outgoing mail - USPS, Fed Ex, UPS

Conoscenze

Attention to detail

Multi-tasking

Microsoft Office

Verbal and written communication

Organization

Team player

Formazione

High school diploma or GED

Strumenti

Microsoft Office Suite

Descrizione del lavoro

EQ, a fintech company, is seeking an Office Services team member to handle daily mail processing and related internal support at our Mendota Heights, MN office. The role covers incoming/outgoing mail, certificate reviews, inventory management, and internal service requests, with a strong emphasis on accuracy and customer service.

The ideal candidate will have 18+ months in relevant roles, be able to lift 30 lb, and possess solid MS Office skills.