Onsite Scheduler: Work Management & Dispatch

Entergy Corporation; Town of Texas, Northern (WI, KY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Entergy is seeking a Scheduler, Work Management to plan and optimize field work with a focus on timely execution and resource alignment. This onsite role collaborates with Meter Services, Service, Call Center, Construction, Engineering, and Distribution Operations to address outages and scheduled work.

The ideal candidate will have strong organizational and analytical skills, and experience with Work Management systems and CCS workflow tools.

Qualifications

• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Strong verbal and written communications skills.
• Excellent organizational and analytical skills.

Responsibilities

• Plans and schedules work based on system priorities, workload demand, and available resources to ensure timely execution of field activities.
• Ensures schedules are fully loaded and work is dispatched at the start of the day; manages same-day schedule adjustments and re-optimization as conditions change.
• Partners with internal stakeholders to resolve scheduling conflicts and ensure priority work is executed efficiently.
• Monitors and communicates schedule updates through multiple channels including radio, phone, Work Management systems, email, and CCS workflow tools.
• Forecasts workload and collaborates with internal and external workgroups on resource planning, availability, and workload balancing.
• Coordinates with internal stakeholders including Meter Services, Service, Call Center, Construction, Engineering, and the Distribution Operations Center to support planned outages, work execution, and resource alignment.
• Identifies scheduling constraints or deficiencies, analyzes alternatives, and recommends solutions to mitigate conflicts and service impacts.
• Contacts customers as needed to resolve issues, service concerns, and scheduling commitments; updates customer records and commit dates accordingly.
• Coordinates material and equipment availability and adjusts schedules to account for delivery impacts.
• Facilitates recurring meetings with local offices and assigned networks to review work volume, capacity, and execution readiness.
• Supports storm response and emergency operations as required.

Skills

Multitasking

Communication skills

Analytical skills

Organizational skills

Education

High school diploma

Tools

Work Management System

CCS workflow tools

Job description

Entergy is seeking a Scheduler, Work Management to plan and optimize field work with a focus on timely execution and resource alignment. This onsite role collaborates with Meter Services, Service, Call Center, Construction, Engineering, and Distribution Operations to address outages and scheduled work.

The ideal candidate will have strong organizational and analytical skills, and experience with Work Management systems and CCS workflow tools.