Work Management Scheduler

Entergy; Honolulu (HI); On-site; USD 52,000 - 76,000; Full time

Job summary

Entergy in United States, Hawaii is seeking a scheduling coordinator to manage exceptions in project schedules generated by Click. You will work with supervisors to resolve issues and ensure priority work is scheduled, while monitoring communications to field personnel and dispatching crews after start of day.

The role requires multitasking, strong communication, organizational and analytical skills, and travel up to 25% to support field operations.

Qualifications

• Strong verbal and written communications skills are required.
• Excellent organizational and analytical abilities are needed.
• Experience or training in scheduling resources or maintenance and construction practices.
• Ability to multitask and deliver results in a fast-paced environment.

Responsibilities

• Manages exceptions with the schedule Click generates for simple projects.
• Collaborates with supervisors to resolve schedule issues and prioritize work.
• Monitors radio, phone, and system messages to communicate adjustments to field personnel.
• Dispatches work after the start of the day using Click software and adjusts crews as needed.
• Contacts customers to resolve access issues and customer complaints as needed.
• Identifies schedule deficiencies, analyzes alternatives, and recommends solutions.
• Works with Project Management, Construction, Major Accounts, and Distribution Ops Center for outages and coordination.
• Adjusts schedules based on feedback and serves on the Incident Response Team.

Skills

Communication skills

Organizational skills

Analytical skills

Scheduling experience

Job description

Job Summary

Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which can include short- and long-cylce work.

Job Duties / Responsibilities

• Manages the exceptions associated with the schedule that Click generates.
• Works with supervisors to resolve schedule issues and ensure priority work is scheduled.
• Monitors radio, phone, and system messages to communicate schedule adjustments to field personnel.
• Dispatches work after the start of the day (after field employees have left the yard in the morning), using Click software, including adjusting crews as necessary after initial dispatching.
• Contacts customers as needed to resolve access issues.
• Makes customer contact to resolve customer issues/complaints as needed.
• Identifies schedule deficiencies, analyzes alternatives, and recommends solutions to schedule conflicts.
• Works with affected parties to ensure that conflicts are resolved and/or mitigated.
• Interfaces with internal groups such as Project Management and Construction, Major Accounts, and Distribution Operations Center for planned outages and resource coordination.
• Adjusts schedules based on feedback.
• Serves as a member of the Incident Response Team.

Minimum Requirements

• Minimum experience required: 0–4 years
• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communications skills.
• Excellent organizational and analytical skills.Experience/training in scheduling resources or maintenance and construction practices.
• Travel: Up to 25%

Equal Employment Opportunity (EEO) Statement

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.