Onsite Resident Services Coordinator

Greystar; Denver (CO); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability & Life insurance

Paid time off

Housing discount

Sabbatical

401(k) match

Parental leave

Fertility assistance

Employee assistance program

Charitable giving program

Job summary

Greystar in Denver is seeking a Resident Services Coordinator to coordinate all resident functions, orient new residents, assist with utilities, and manage package delivery.

You will handle resident issues, publish a property newsletter, schedule clubhouse rentals, process maintenance work orders, and ensure safety and cleanliness across buildings and grounds. The role requires flexibility for evenings, weekends, and holidays with a strong benefits package.

Responsibilities

• Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
• Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests.
• Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
• Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees.
• Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
• Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed.
• Prepares weekly maintenance report to verify resident requests are being completed.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

Job description

Greystar in Denver is seeking a Resident Services Coordinator to coordinate all resident functions, orient new residents, assist with utilities, and manage package delivery.

You will handle resident issues, publish a property newsletter, schedule clubhouse rentals, process maintenance work orders, and ensure safety and cleanliness across buildings and grounds. The role requires flexibility for evenings, weekends, and holidays with a strong benefits package.