Onsite & Remote Desktop Support Specialist

Avnet; Arizona; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous Paid Time Off

401K and Pension Plan

Paid Holidays

Family Support (Paid Leave, Surrogacy,

Adoption)

Job summary

Avnet is seeking an onsite Desktop Support Specialist for the Phoenix, AZ location to provide technical support across physical, virtual and mobile platforms. You will install and configure applications, assist with peripherals, and work with other teams to restore service efficiently.

The role requires 3+ years of experience and a Bachelor's degree or equivalent. Expect collaboration with multiple teams and a focus on delivering reliable end-user support.

Qualifications

• Typically 3+ years with bachelor's or equivalent.
• Bachelor's degree or equivalent experience.
• Experience supporting end users on hardware and software.

Responsibilities

• Provide onsite and remote desktop support for end users.
• Install and configure technologies and applications on supported OS.
• Support peripheral devices such as printers and scanners.
• Collaborate with other support teams to restore service.
• Escalate issues and maintain problem tickets.

Skills

End user support

Troubleshooting

Communication

Education

Bachelor's degree or equivalent experience

Tools

Azure

SCCM

ServiceNow

Job description

Avnet is seeking an onsite Desktop Support Specialist for the Phoenix, AZ location to provide technical support across physical, virtual and mobile platforms. You will install and configure applications, assist with peripherals, and work with other teams to restore service efficiently.

The role requires 3+ years of experience and a Bachelor's degree or equivalent. Expect collaboration with multiple teams and a focus on delivering reliable end-user support.