Onsite Radiology Front Desk Specialist – Epic & PACS

Mercyhealth; Freeport (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Mercyhealth Freeport Hospital in Freeport, IL, is seeking a Radiology Front Desk team member to provide patient registration, greet visitors, answer calls, and verify demographics.

You will perform Epic registration, manage PACS workflow, print wristbands, and assist with daily department operations while safeguarding patient privacy.

This full-time onsite role offers daytime hours and a collaborative environment focused on compassionate care.

Qualifications

• Customer service experience in a medical setting preferred.
• Familiarity with Epic patient registration and HIPAA requirements.
• CPR certification within 90 days; basic medical terminology requested.

Responsibilities

• Register patients in Epic and verify demographics.
• Answer calls and greet visitors, directing to appropriate staff.
• Maintain patient privacy and HIPAA compliance.
• Manage PACS workflow and radiology reports distribution.
• Support daily department operations and supplies.

Skills

Customer service

Interpersonal skills

Written communication

Medical terminology

Education

High School diploma or equivalent

CPR certification within 90 days

Medical terminology knowledge

Tools

Epic

Cadence

Keyboard skills

Job description

Mercyhealth Freeport Hospital in Freeport, IL, is seeking a Radiology Front Desk team member to provide patient registration, greet visitors, answer calls, and verify demographics.

You will perform Epic registration, manage PACS workflow, print wristbands, and assist with daily department operations while safeguarding patient privacy.

This full-time onsite role offers daytime hours and a collaborative environment focused on compassionate care.