Onsite Public Payments Specialist (Bilingual)

Staff Perm, LLC; Fort Worth (TX); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Weekly Pay

Medical

Dental

Vision

Life Insurance

Job summary

Staff Perm, LLC in Fort Worth, Texas is seeking a Customer Service Specialist to support government and municipal clients by processing payments accurately and on time. This onsite role involves handling a high volume of transactions and resolving inquiries in a fast-paced, customer-focused environment.

You will document all transactions, follow security and confidentiality standards, and work with bilingual English/Spanish candidates preferred.

Qualifications

• High School Diploma or GED required.
• Must be 18 years or older.
• Ability to type and speak simultaneously while navigating systems during live calls.
• Comfortable using computers, email, and web browsers.

Responsibilities

• Handle inbound customer calls from start to resolution, including payment processing, inquiries, complaints, and information requests.
• Provide courteous and professional service to internal and external customers, aiming for high satisfaction.
• Follow security protocols and confidentiality standards when handling sensitive financial data.
• Accurately document all transactions in accordance with company and regulatory requirements.

Skills

Customer service

Data entry

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

MS Office

Outlook

Job description

Staff Perm, LLC in Fort Worth, Texas is seeking a Customer Service Specialist to support government and municipal clients by processing payments accurately and on time. This onsite role involves handling a high volume of transactions and resolving inquiries in a fast-paced, customer-focused environment.

You will document all transactions, follow security and confidentiality standards, and work with bilingual English/Spanish candidates preferred.